Frequently Asked Questions
Nevvon is a compliance training and workforce engagement platform built for home care, home health, and facility-based care agencies. Below are answers to the questions agencies ask most often about training content, state compliance, pricing, integrations, and getting started.
Training Content
How many training courses does Nevvon offer?
Nevvon’s library includes more than 1,000 video courses across 150+ modules and 200+ hours of content. Courses span 14 training categories covering mandatory compliance, clinical skills, dementia care, behavioral health, infection prevention, and more. Content is available for home care, home health, and facility-based care settings.
What languages is Nevvon training available in?
Training is available in 16+ languages. All translations are completed by native speakers, not machine translation. Courses include closed captioning, and Nevvon’s caregiver support team provides tier-1 support, resolving most issues same day.
Does Nevvon offer dementia caregiver training?
Yes. Nevvon offers Standard, Intermediate, and Advanced dementia training modules. The Advanced program is recognized by the Alzheimer’s Association as part of its Dementia Care Training Recognition program. Many states require specific dementia training hours for home care aides and facility staff, and Nevvon’s content is designed to meet those requirements. Learn more about Nevvon’s dementia caregiver training.
Does Nevvon support both online and in-person training?
Yes. Nevvon supports self-paced mobile learning and live instructor-led classroom sessions in one platform. Completion tracking, compliance records, and reporting work the same way regardless of training format. Agencies can manage both delivery methods without maintaining separate systems.
Can LPNs and RNs earn continuing education credits through Nevvon?
Yes. Nevvon is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. To view a list of CE courses, request a copy of our ANCC CE course catalog.
Can I assign training based on a caregiver’s role or client caseload?
Yes. Nevvon’s learning paths let agencies assign training by caregiver role, client condition, regulatory requirement, or any combination. Assignments can trigger automatically when a caregiver is hired, changes status, or is assigned to a new client type.
Does Nevvon offer HHA and PCA initial training?
Yes. Nevvon provides initial training content for home health aides and personal care aides that aligns with federal and state requirements. Training hours, topic coverage, and competency evaluation rules vary by state. Nevvon’s compliance team maps each state’s requirements so agencies can assign the right curriculum from day one. Learn more about HHA and PCA training.
Compliance and State Requirements
Does Nevvon cover state-specific caregiver training requirements?
Yes. Nevvon’s compliance team tracks training regulations across all 50 US states and Canadian provinces. When regulations change, training content is updated to match. Agencies can get an overview for their state on Nevvon’s state-by-state compliance requirements page. For a full breakdown of how Nevvon maps to your state’s rules, get a Free Training Assessment.
How many hours of annual compliance training do caregivers need?
It varies by state. Most US states require between 6 and 12 hours of annual in-service training for home care aides. Some states also require additional orientation hours for new hires and specialty training for dementia or infection prevention. Nevvon maps the exact requirements for each state so agencies do not have to track regulations themselves.
How does Nevvon make it easy when an auditor requests training records?
Nevvon stores all training records digitally with time-stamped completion data, certificates, and compliance status by caregiver. When an auditor requests documentation, administrators can pull records instantly through real-time reporting. No chasing down paper files, no manual spreadsheet exports. Audit preparation becomes a five-minute task instead of a multi-day scramble.
Does Nevvon offer EVV compliance training?
Yes. Nevvon provides training that helps caregivers understand electronic visit verification requirements, including proper clock-in and clock-out procedures, visit documentation, and common compliance errors to avoid. EVV rules vary by state and payor, and Nevvon’s content is designed to align with those requirements. Learn more about EVV compliance training.
Platform and Technology
Can caregivers complete training on a mobile device?
Yes. Nevvon is mobile-first and accessible on any device, including phones, tablets, and desktops. Caregivers can complete training on their own schedule without traveling to a classroom or office. The platform is designed for ease of use across all skill levels and language backgrounds.
Does Nevvon integrate with my agency management system?
Yes. Nevvon offers SSO and bidirectional integrations with major home care platforms including HHAeXchange, AlayaCare, AxisCare, Aaniie, Kantime, and Viventium. Integrations sync caregiver data, automate training assignment, and push completion records back to your AMS and payroll systems without manual entry. See all integration partners.
How does automated training assignment work?
Nevvon assigns training automatically based on rules you set. When a new caregiver is hired, changes roles, or meets a trigger condition in your AMS, the platform assigns the correct training without manual intervention. Automated notifications remind caregivers of upcoming deadlines. Shift blocking prevents training from being assigned during work hours.
How does Nevvon handle caregiver support?
Nevvon provides multilingual tier-1 caregiver support via in-app messaging, handling thousands of tickets daily with a 97% same-day resolution rate. Caregivers can also access self-service support resources directly within the platform.
Pricing
How does Nevvon’s pricing work?
Nevvon uses consumption-based pricing. Agencies purchase training hours and draw down on those hours as caregivers complete courses, so nothing goes to waste. There are no per-seat licenses and no seat-swap fees when caregivers turn over. In an industry where caregiver turnover averages 60–80% per year, this model eliminates the waste that comes with per-seat subscriptions. Learn more on the ROI and Pricing page.
How is Nevvon’s pricing different from other training platforms?
Most training platforms in the home care space use seat-based or subscription pricing. Agencies pay regardless of how much training actually gets completed. Nevvon is the only platform in the category offering true consumption-based pricing. You draw down on purchased hours as training is completed, which means your budget goes to training that actually happens.
Getting Started
How long does it take to set up Nevvon?
Implementation timelines depend on agency size and the complexity of your integration requirements. Nevvon’s team handles configuration, content mapping, and AMS integration. If you use a supported AMS with SSO, setup is faster because caregiver data syncs automatically.
Can I evaluate Nevvon’s training before committing?
Yes. Nevvon offers a free training assessment where the team maps your state’s compliance requirements to the Nevvon catalog, estimates time and cost savings, and walks you through the platform. Request a Free Training Assessment.
Does Nevvon work for agencies of all sizes?
Yes. Nevvon serves agencies from small startups to organizations with 250,000+ caregivers. The platform and pricing model scale in both directions. Smaller agencies benefit from the same compliance training platform, automation, and content library that enterprise providers use.
Can Nevvon help reduce caregiver turnover?
Training quality is directly tied to retention. Caregivers who feel supported and invested in are more likely to stay. Nevvon’s platform combines compliance training with engagement tools including caregiver surveys, rewards and recognition, mentorship programs, and a knowledge base. Agencies use these tools to identify flight risks early, measure job satisfaction, and build a training culture that becomes a recruitment differentiator.
Still Have Questions?
Our team can answer questions specific to your agency’s size, state requirements, and current systems.
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